Graduate Assistant - Professional Testing Center

GRADUATE ASSISTANTSHIP 

COLLEGE OF EDUCATION AND SOCIAL WORK (CESW)  

Professional Testing Center - Job Description  

The Professional Testing Center Graduate Assistant (GA) supports the daily operations and initiatives of West Chester University’s Professional Testing Center (PTC). This position offers hands-on experience in student support and organizational management within a professional testing environment. 

Primary Responsibilities: 

• Assist with the organization and coordination of Testing Center operations. 
• Provide excellent customer service and technical support to testers, staff, and faculty. 
• Schedule and register testers, manage check-in and check-out procedures, and ensure compliance with testing protocols. 
• Research and assist in planning projects that enhance testing services, accessibility, and efficiency. 
• Administer various exams and uphold testing security and integrity standards. 
• Collaborate on special projects supporting the Testing Center or the College of Education and Social Work (CESW). 

Qualifications: 

• Strong communication, organizational, and time management skills. 
• Proficiency in Microsoft Office Suite and general office technology. 
• Ability to work independently, exercise good judgment, and take initiative. 
• Attention to detail and a commitment to providing a professional testing experience for all testers. 

Assistantship Details: 

• 15 hours per week (in-person, on campus). 
• Includes tuition coverage for up to 9 graduate credits and a biweekly stipend. 
• Flexible scheduling based on Testing Center coverage needs, primarily during the morning hours within 8:00 a.m. – 2:00 p.m. 
• Candidates must be available to work on campus. 
• Preference will be given to candidates available for Summer 2026 and who can commit to the 2026–2028 academic years.