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The Hall Director (HD) position is a key paraprofessional member (Graduate Assistantship) of the Residence Life and Housing Services (RLHS) staff. Under the direct supervision of an Area Coordinator, this position works closely with department staff to deliver services associated with a safe, supportive, and inclusive community while promoting learning outside the classroom. Staff working in our University Student Housing (USH) buildings will actively participate in a public-private partnership (P3) experience and work alongside RLHS professional staff as well as USH staff. This work is guided by the department’s co-curricular plan. The position is a 25-hour office hours per week live-in commitment. The HD will work collaboratively with another HD to supervise and manage a building or area.       
The HD will gain experience in the areas of staff supervision, student leadership advising, front desk/ mail operation coordination, and on-call/crisis management experience. The following description addresses the general duties and responsibilities of the HD position. It does not cover all job expectations or specific procedures for completing these responsibilities and other duties may be assigned.      
The terms of employment for this position are 10 Months (Mid-July through the end of May). Specific dates will be communicated at the time of offer. This is a 1-year appointment, with the ability to be reappointed for a second year based on job performance and evaluations.  Summer positions are available for Returning HDs to apply for if interested. 
  1. Attend and assist with the facilitation of the weekly RA staff meetings.   
  2. Attending regularly scheduled meetings with assigned housing staff   
  3. Attending all Staff, Departmental and Division of Student Affairs meetings including mandatory in-service training.   
  4. Attend training sessions prior to the opening of the residence hall each semester.     
  1. Assist with implementing the residential curriculum within the community, which will further enhance the learning environment outside the classroom.   
  2. Assist with coaching RAs through program planning, implementation, and evaluation.   
  3. Complete relevant administrative paperwork associated with the programming process.   
  4. Assist with the advisement of the community’s Residence Hall Association (RHA) and the associated planning, implementation, and evaluation processes.      
  1. Serve as an “facilities administrator” for the respective community by assisting with aspects of the building’s housing operation: drop and go weekend, opening, closing, room changes, health and safety inspection, etc. The HD will receive direction from both RLHS professional staff as well as University Student Housing (USH) management.   
  2. Responsible for administrative matters related to operating the assigned residential area, which includes (but not limited to): maintenance, housekeeping, payroll, front desk operations (including package management software), and occupancy issues (i.e., roommate conflicts, mediations, room changes, etc.)   
  3. Participate in bimonthly health and safety inspections of residential communities.   
  4. Assist with the submission of objective student evaluations, annual reports, weekly reports and other written materials as requested by the Director of Residence Life and/or Area Coordinator.    
  5. Maintain accurate records of student interactions, staff and personnel issues, and student/community concerns via Maxient, Adirondack (The Housing Director), StarRez and other relevant databases.    
  6. Appropriately utilize a department purchasing card and complete monthly receipt reconciliations that align with university expectations.    
  7. Keep appropriate staff apprised of relevant community concerns and facilities issues and collaborate on appropriate resolution.   
  8. Assist with other departmental-level projects and central office tasks under the direction of the Area Coordinator, Director of Residence Life, and/or other central RLH staff.   
  1. Participate in the weekly graduate staff duty rotation as assigned.  
  2. Respond to calls to provide emergency and other assistance to residents as appropriate.   
  3. Review RA duty logs and related administrative forms.    
  4. Work alongside colleagues from Public Safety, Residence Life and Housing Services, University Student Housing, the Division of Student Affairs, and University partners as needed.   
  1. Consistently enforce University and residence hall regulations within the community through limited counseling, educational discipline, and effectively following University conduct policy.    
  2. Assist with the training of student staff in the student conduct procedures.     

 The person in this position is designated as a Campus Security Authority (CSA) and is required to report information about crimes in compliance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act also known as the Clery Act [20 U.S.C. § 1092(f)]. In addition, the person in this position is regarded as a mandated reporter regarding child abuse and neglect and other misconduct including sexual violence and harassment. This includes any information shared in reference to any possible physical abuse, sexual abuse or neglect of a person under the age of 18. A mandated reporter is defined as a person obligated by PA law to report child abuse in situations where there is reasonable cause to suspect child abuse. All West Chester University administrators, faculty, coaches, staff, student workers, independent contractors, and volunteers are considered mandatory reporters. The PASSHE Board of Governors' Policy 2014-01-A requires training for all employees on Mandated Reporting of Child Abuse.    
Outside employment requires advance approval by the Area Coordinator and Director of Residence Life and may not exceed 10 hours per week including weekends. Requests for outside employment must be submitted in writing. Approval of submitted requests will be based on job performance. If job performance falls below expectations, then your supervisor has the right to rescind the original approval of outside employment.    
 This offer is contingent upon you remaining in good student conduct standing and academic standing. Graduate staff are expected to maintain a 3.0 cumulative term GPA. You will need to submit your transcript from the previous semester and class schedule for the upcoming semester at the end of each term. A new class schedule must be submitted if you make any class/schedule changes.    
Students in the Higher Education Policy and Student Affairs (HEPSA) program are required to complete a 250-hour internship in the field over the course of one semester/summer. Graduate students in this program may utilize Residence Life and Housing Services as an internship site, but approval from the Director of Residence Life is required. When counting towards the internship experience, hours from Residence Life and Housing Services must be gained from additional professional experiences outside of the general day-to-day responsibilities and scope of the position. Set internships are available to further develop a graduate’s professional development. 

The compensation package for this position includes: an apartment some areas are shared spaces with 1 other Hall Director, an annual stipend paid on a biweekly basis over the course of the contract period and a partial meal plan, a full tuition waiver (excluding fees or any prerequisite undergraduate class or elective not accepted as part of your program) for full time study in a West Chester University graduate program. 9 credit hours per semester will be covered.      
Please note: This position description is subject to change. Successful candidates will be made aware of such changes at appropriate times in the recruitment and hiring process.